ELPL CUSTOMER PRIVACY POLICIES AND PROCEDURES
COLLECTION OF PERSONALLY IDENTIFIABLE INFORMATION BY ESSELWORLD.COM, ESSELWORLD.IN, ESSELWORLDBIRDPARK.IN & WATERKINGDOM.IN
USE OF PERSONALLY IDENTIFIABLE INFORMATION
- Opt-In Communications If you opt-in during the Site registration process or at other times when you submit personally identifiable information, the information you provide may be used by esselworld.com, esselworld.in, esselworldbirdpark.in & waterkingdom.in to create and deliver to you our newsletters, surveys or other communications containing product informationor promotions ("Opt-In Communications"). If you prefer not to receive such Opt-In Communications, please do not opt-in to receive these communications.
- Communications to Serve You If you have elected to provide us with your contact information, e.g., by registering at the Site, emailing our Customer Care Experts or placing an order, we may provide you with service-related announcements concerning the Site or contact you regarding your customer service requests or your order. For example, all registered users will receive a welcoming email to confirm their registration. These types of communications are necessary to serve you, respond to your concerns and to provide the high level of customer service that ELPL offers its customers.
These services do not address anyone under the age of 13. We don’t knowingly collect personally identifiable information from children under age 13. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our server. If you are aware that your child has provided us with personal information, please contact us so that we will able to do necessary actions.
DISCLOSURE OF PERSONALLY IDENTIFIABLE INFORMATION
- Fraud Protection and Compliance with Law We may disclose any information, including personally identifiable information, we deem necessary, in our sole discretion, to comply with any applicable law, regulation, legal process or governmental request. We may also exchange information, including personally identifiable information, with other companies and organizations for credit fraud protection and risk reduction.
- Refund & Cancellation policy: ELPL provides extended validity on e-ticket bookings. The tickets booked on our website have validity up to 60 days. In lieu of the same, tickets once booked will not be cancelled or refunded.
Till our full extend we have attempted to provide accurate & updated information on our website. Still as human error prevails, the website may contain inaccuracies and typographical and clerical errors. EsselWorld Leisure Pvt. Ltd. expressly disclaims any obligation to update this site or any of the materials on this site. EsselWorld Leisure Pvt. Ltd. does not warrant the accuracy or completeness of the materials or the reliability of any advice, opinion, statement or other information displayed or distributed through the site. You acknowledge that any reliance on any such opinion, advice, statement, memorandum, or information shall be at your sole risk. EsselWorld Leisure Pvt. Ltd. reserves the right, in its sole discretion, to correct any errors or omissions in any portion of the site. The information entered on the website is protected by trademark and if any user wishes to use the information can do so for non-commercial purposes. EsselWorld Leisure Pvt. Ltd. may make any other changes to the site, the materials and the products, programs, services or prices (if any) described in the site at any time without notice.